Description
REPORTS TO: Athens-Clarke County Manager
FLSA STATUS: Exempt - Executive
CLASSIFICATION: Appointed, Regular Non-Merit; Serves at the discretion of the County Manager
PAY GRADE: 134; $121,432 - $144,654 depending on qualifications
SAFETY SENSITIVE: Yes; Subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance.
Purpose of Job
The purposes of this job is to plan, direct, and manage the activities of the Athens-Clarke County Unified Government (ACCGov) Information Technology Department, which provides Information Technology (IT) services to ACCGov departments by ensuring equipment, systems, and networks operate effectively and efficiently. Duties and responsibilities include, but are not limited to, strategically defining government information needs, analyzing problems and implementing corrective action(s) designing information systems that address information needs, and providing day-to-day IT support to ACC departments, enhancing their abilities to deliver goods and services to the ACC citizens , facilitating data sharing amongst the organization and community, and performing additional tasks as assigned.
Job Related Requirements
Work Schedule: Monday - Friday 8:00 am to 5:00 pm. Some evenings or weekends. Position is eligible for hybrid remote work after a period of satisfactory service.
May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.
Requirements
Bachelor's degree in Management Information Systems, Business, or Computer Science.
Six years of related experience in management of personal computers, communications, networks, servers, or mid-range computers; or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this position.
Five years of supervisory experience required.
Must possess a valid driver's license.
CISSP - Certified Information Systems Security Professional preferred.
Criminal fingerprint background check must indicate eligibility for access to sensitive public safety information such as GCIC records and other confidential departmental data which may reasonably be accessed during execution of CIS duties.
Essential Duties, Responsibilities
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Strategic Planning & Policy Development
Develops policies regarding network operations, network security, network device management and GIS applications for the Unified Government.
Plan and develop the rollout of Smart Cities (IOT) technology including leadership of the Broadband Connectivity Project in SPLOST 2020.
Designs and plans network expansions for Athens-Clarke County that will be used throughout the entire Government.
Evaluates new and existing hardware, software, and related technology; provides recommendations for future automation needs.
System Security
Aligns departmental cybersecurity practices with applicable state and federal frameworks, such as NIST and CISA standards. Develops and implements updated Cybersecurity Plans as technology and threats change.
Directs the development of disaster recovery procedures for all IT systems government wide.
Directs the testing of all recovery procedures to determine their reliability in the event of a disaster.
Maintains backup systems for the recovery of information from technical and/or user error as well as system failures.
Directly responsible for development of the system security plans and testing of plans to ensure the safety of data contained within the systems.
Ensures compliance with Criminal Justice Information Services Security Policy requirements for all systems accessing sensitive public safety data.
Leverage Technology in Our Organization
Consults with other departments on automation plans, concerns, problems, or inquiries.
Plans, directs, and controls the strategic automation plan, requests for service, upgrades, computer programs and automation projects.
Develops reports for Athens-Clarke County management regarding automation strategy, trends, concerns, or recommendations.
Administers an IT governance framework for evaluating, prioritizing, and allocating technology resources across competing departmental needs.
Be an organizational leader, in collaboration with the Budget and Strategy Department, in facilitating the sharing of data across the organization to empower and enable all departments to utilize data for better decision making and provide more transparency through the open data portal.
Writes contracts, requests for information, and bid specifications for automation needs including both hardware and software.
Consults with vendors to evaluate software and hardware.
Monitors and guides automation project installations and progress; evaluates project progress.
Administrative Oversight
Hires, supervises, evaluates, and develops assigned staff, handling all employee concerns, directing work assignments, counseling and disciplining employees when necessary, and completing employee performance appraisals.
Reviews employee time sheets, payroll, and incident reports to ensure accuracy, and provide follow-up action as needed.
Directs and reviews the daily operations of the Information Technology Department; supervises and delegates assignments; assists staff as needed with technical or other issues.
Develops strategic goals, objectives, and plans for the Information Technology Department, receiving guidance from the ACCGov Manager as appropriate.
Prepares and presents technology-related agenda items for Mayor and Commission consideration, including recommendations on policy, capital investment, and strategic initiatives.
Develops the Department's budget and monitors and approves all Department expenditures.
Negotiates, executes, and monitors technology contracts and service level agreements; ensures vendor performance accountability and licensing compliance across all enterprise software and hardware agreements.
Performs other related duties as required.
